About Us

The Cumberland Plateau Water Authority stacked logo.
The Cumberland Plateau Water Authority (CPWA) is a unified water and sewer utility dedicated to serving the diverse needs of communities across the Cumberland Plateau region. We were founded with a singular mission: to ensure every resident, business, and farm has access to clean, safe, and affordable water services. By combining the strengths of independent utilities, CPWA brings innovative solutions and a collaborative approach to water management, creating a stronger foundation for our shared future.

Mission Statement

“At Cumberland Plateau Water Authority, we are dedicated to being a unified voice of the Upper Cumberland region, committed to delivering reliable, sustainable water and sewer services. Through collaboration, innovation, community-centered solutions, and efforts to create partnerships with utilities in the region, we enhance the quality of life, protect our natural resources, and support the growth and well-being of our communities.”

Vision Statement

“To be the leading provider of water and sewer services in the Upper Cumberland region, fostering collaboration, innovation, and partnerships with utilities in the region to ensure a sustainable future. We envision a connected community where every resident and business thrives with access to high-quality, reliable, and affordable utilities, supported by our commitment to excellence, environmental stewardship, and regional unity.”

What We Stand For

Integrity

We are committed to transparency, ethical practices, and honest communication in all our interactions, ensuring trust and accountability to the communities we serve.

Sustainability

We prioritize responsible water resource management and environmental stewardship to ensure clean, safe, and reliable water for current and future generations.

Customer-Centric Service

We focus on delivering exceptional service and fostering strong relationships with our customers, placing their needs and concerns at the heart of everything we do.

Innovation

We embrace modern technology and forward-thinking solutions to enhance efficiency, improve infrastructure, and provide high-quality water and sewer services.

Collaboration

By working together with local utilities, community leaders, and stakeholders, we aim to create a unified approach that benefits the entire region.

Safety and Quality

Ensuring the safety and quality of water and sewer services is our top priority, maintaining rigorous standards and continuous improvement.

Community Engagement

We are dedicated to educating and engaging with the public to promote understanding of our services and the importance of a sustainable water supply.

Resilience

We strive to build a robust and adaptable system that can withstand challenges, from environmental changes to population growth, ensuring uninterrupted service.

Goals

1. Strengthen Regional Collaboration:

    • Foster partnerships with utility districts in the Upper Cumberland Region to align goals and strategies.
    • Create a unified structure that ensures best practices and decision-making for customers and employees.

2. Improve System Reliability and Efficiency:

    • Consolidate and modernize water and sewer infrastructure to reduce redundancies and enhance performance.
    • Leverage advanced technologies for better monitoring, maintenance, and operational efficiency.

3. Enhance Water Resource Sustainability:

    • Develop and implement strategies for conserving water resources and protecting watersheds in the region.
    • Promote the adoption of green infrastructure and innovative practices to reduce environmental impact.

4. Expand Access to High-Quality Services:

    • Ensure consistent, reliable access to clean drinking water and wastewater services for all communities.
    • Address underserved areas by prioritizing investments in infrastructure expansion and upgrades.

5. Promote Financial Stewardship:

    • Optimize funding sources, including grants and public-private partnerships, to support system improvements.
    • Maintain fiscal responsibility by implementing cost-effective practices and transparent financial reporting.

6. Engage and Educate the Community:

    • Build trust with customers by communicating the benefits of unification and system upgrades.
    • Launch public education campaigns to encourage water conservation and inform residents about ongoing initiatives.

7. Ensure Regulatory Compliance and Safety:

    • Meet or exceed all state and federal regulatory standards for water quality and wastewater management.
    • Regularly assess and mitigate risks to ensure the safety and reliability of services.

8. Prepare for Future Growth:

    • Anticipate regional growth and plan for increased water demand and wastewater capacity.
    • Invest in scalable infrastructure solutions that adapt to the long-term needs of the Upper Cumberland Region.

9. Support Economic Development:

    • Provide the reliable utility services necessary to attract and retain businesses in the region.
    • Collaborate with local governments and organizations to align water infrastructure with economic growth initiatives.

10. Foster Innovation and Leadership:

    • Stay at the forefront of emerging technologies and best practices in water and wastewater management.
    • Position Cumberland Plateau Water Authority as a leader in sustainable water solutions for the region.

Our Story

CPWA was established to address the challenges faced by fragmented water and sewer systems in the Cumberland Plateau region. Aging infrastructure, rising operational costs, and limited water resources highlighted the need for a unified approach. By working together, we are able to pool resources, share expertise, and invest in the infrastructure and technologies that ensure our region’s water systems are equipped for the demands of today and tomorrow.

Our Commitment to the Region

At CPWA, we’re more than a utility provider—we’re an integral part of the communities we serve. We’re committed to driving regional growth and prosperity by:

    • Supporting economic development with reliable water infrastructure.
    • Expanding access to underserved areas.
    • Promoting water conservation and environmental stewardship.
    • Collaborating with local governments, businesses, and residents to address community needs.

Our Services

From ensuring safe drinking water to managing wastewater systems, CPWA delivers comprehensive services designed to meet the highest standards of quality and sustainability. Learn more about our services here.

Join Us in Building a Stronger Future

We’re here to serve and grow with you. By working together, we can create a future where every drop of water supports healthier communities, thriving businesses, and a sustainable environment. Contact Us: Have questions or want to learn more about CPWA? Get in touch with us today by visiting our contact or calling us at (931) 484-6987!

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